What to Ask Before Hiring a Builder or Architect

Make informed decisions for a stress-free project

Hiring a builder or architect is a big step in any renovation, extension, or new build. Asking the right questions early on can protect your investment, reduce risk, and ensure your vision is brought to life — on time and on budget.

Here are 10 essential questions to ask before making your choice:

1. Are You Insured and Accredited?

Make sure they have:

• Public liability & professional indemnity insurance

• CSCS / CITB cards (for builders)

• RIBA / ARB registration (for architects)

Why? It ensures they’re qualified, responsible, and protected.

2. Can I See Examples of Similar Work?

Ask for:

• A portfolio of recent projects

• Client references or review links

• Photos, drawings, or site visits

Why? You'll get a real feel for their quality and style.

3. Do You Handle Planning and Building Control?

Clarify who will:

• Submit your planning applications

• Liaise with local authorities

• Manage building regulation compliance

Why? Mistakes here can delay or block your build.

4. What’s Your Process from Start to Finish?

Look for a clear plan covering:

• Design and drawings

• Estimates and contracts

• Site management and handover

Why? A transparent process means smoother delivery.

5. Who Will Manage My Project on Site?

Ask:

• Will the person quoting also manage the job?

• Will there be a foreman or site manager?

Why? You need consistency and clear communication throughout.

6. What’s Included in the Quote?

Check for:

• A breakdown of materials, labour, VAT

• What’s excluded (like design fees or landscaping)

Why? Avoid surprise charges later.

7. How Are Changes or Unexpected Issues Handled?

Ask how they manage:

• Design changes

• Unforeseen issues

• Additional costs

Why? You want transparency, not vague updates.

8. How Long Will the Project Take?

Discuss:

• Start and end dates

• Working hours

• How delays are managed

Why? Timing is everything — especially for family homes.

9. Do You Provide a Warranty or Aftercare?

Ask about:

• Guarantees (12–24 months or structural)

• Final snagging

• Ongoing support

Why? You want confidence in the build — even after it’s done.

10. What Makes You Different from Other Builders/Architects?

Let them explain their:

• Experience

• Specialisms

• Approach to client care

Why? The right team will stand out for the right reasons.

Summary

Choosing a builder or architect is about more than price. Look for clarity, honesty, experience, and professionalism. Asking these questions will help you choose a team you can trust — and a build you’ll love.

Need Advice or a Quote?

At Morphos Group Ltd, we specialise in high-quality design and build services across London — from concept to completion. Our team has over 25 years of combined experience and a reputation for honesty, detail, and craftsmanship.

enquiries@morphosgroup.co.uk

020 3916 5641

Serving clients across London and the South East